Aims and overview of the Education program

Aims

To provide training to ensure volunteer workers gain insight, knowledge and skillsrelating to Palliative and Aged Care Services.
To provide volunteer workers with the information required to work safely in a health care environment.

Introduction to Mission, Vision and Philosophy of Calvary Health Care Sydney
Comprehensive overview of services offered by Calvary Health Care Sydney
Overview of Palliative and Aged Care Services
Overview of patient contact and role of the volunteer
Development of effective communication skills when speaking with patient and family members
Overview of physical, emotional, social and spiritual issues that people can encounter at end of life
Safe Work Practices: Manual Handling, Work Health and Safety, Universal precautions and Fire Safety
Role description and the boundaries of patient relationships for the volunteer worker
Rights and responsibilities of volunteering? for the volunteer, the organisation and the client /patient
Duty of Care- how this applies to your voluntary activity
Review of duties regarding Privacy and Confidentiality
Information on self care
Basic information about Grief, Loss and Bereavement

"For many of us taking on the role of volunteer means entering a world that under normal circumstances would be denied us." Gallasch