I was working on Inpatient Rehab unit today. Julie, volunteer hairdresser came and provided a hair cut for my patient in Room 20. This patient has been a very agitated and anxious and she doesn't seem to be happy with anything. However, after my sincere comment on her nice new look with the hair cut, she had a big smile on her face. This was the only time during my shift that she had ever smiled. Well done to your volunteer! She has done an excellent job to put a smile on my patient!
Anne-Marie, your volunteers are really wonderful! Everywhere I go, they are serving the patients with cheers and joy. They are like Angels on earth! I am so proud of them!
Email to Mgr Volunteer Service from staff member in Rehab unit.